Last updated January 29, 2026.
At Second Chance Inc., we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you use our website:
- Personal Information: When you interact with forms on our website, we collect your name, email address, phone number, and payment details for donations. Please be aware that we utilize technology to capture and save information entered into forms in real-time, even if the form is not successfully submitted.
- Analytics Data: We use Google Analytics to collect data about your interactions with our website, such as pages visited, time spent on the site, and referring URLs.
- Tracking Technologies: We may use cookies, Meta tracking pixels, and local storage to enhance your experience, save your form progress, and improve our services.
2. How We Use Your Information
The information we collect, including partial or abandoned form data, may be used for the following purposes:
- Tracking and managing donor contributions.
- Following up on incomplete inquiries or donation attempts related to our Donations or Deconstruction departments.
- Conducting market research to understand where users experience difficulties in our forms.
- Contacting users for follow-ups, updates, or marketing purposes.
- Enhancing user experience and improving website performance.
- Collaborating with third-party vendors to facilitate business operations.
3. Data Sharing and Third-Party Integrations
We may share your information with third-party vendors, including:
- Salesforce: For storing and managing user data securely.
- Other Vendors: As necessary for the operation of our business or fulfillment of services requested by you.
We will never sell your personal information to third parties.
4. Data Storage and Retention
- Your data will be securely stored on Salesforce and our servers.
- We retain your data indefinitely unless you explicitly request its deletion.
5. Your Rights
You have the following rights concerning your data:
Please note that we cannot provide access to view your stored data or allow you to opt-out of specific tracking technologies.
6. Security Measures
We implement robust security measures to protect your data against unauthorized access, alteration, or disclosure. However, no online transmission or storage system is entirely secure. By using our website, you acknowledge that we cannot guarantee absolute security.
7. Children’s Privacy
Our website is not directed at or intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: admin@secondchanceinc.org